Manager of Product Owners

RP1022771Seattle

Job Description

Position Summary 

 

The Manager of Product Owners is part of F5’s Product Management organization responsible for leading a Product Owners team for one of F5’s BIG-IP ADC products. 

 

Primary Responsibilities 

 

  • Coach and ensure Product Owners define and deliver products based on business requirements, roadmaps, plans, capabilities, and releases. 

  • Coach & lead POs to support high product quality practices and new product quality initiatives. 

  • Coach Product Owners to clarify business requirements and provide priorities to the Agile teams. 

  • Coach product owners to lead and present proof of concepts, system demos, and E2E solution demos. 

  • Coach Product Owners on customer satisfaction practices like customer Service Requests handling and prioritization, customer issues intake process, handling customer feedback through beta programs, and communication methods with internal and External F5 customers. 

  • Work closely and collaborates with Product and Development leaders on working practices, product roadmap, execution, and quality. 

  • Present to and coach F5 teams, management, and leadership on Product Owners’ and agile practices and discipline.  

  • Hire for open positions, onboard, set up goals, provide on-the-job training, give guidance to staff, conduct performance evaluations, approve paid-time-off (PTO), and develop performance improvement plans. 

  • Perform regular one on ones with team members, provide career guidance and identify training needs. 

  • Stay up to date on related industry trends and Agile methodologies. 

 

Knowledge, Skills, Abilities, and Qualifications 

 

  • Demonstrates effective team dynamics, conflict resolution, mentoring, and servant leadership skills. 

  • Demonstrates working experience with an Agile framework such as SAFe and using Agile practices for current products and new pre-released products.  

  • Strong facilitation skills within teams. 

  • Strong oral and written communication skills with the ability to influence others internally and externally. 

  • Experience resolving issues between team members or other functional groups. 

  • Familiarity with modern software quality and CI / CD practices including test-driven development. 

  • Experience with direct customer communications and customer Service Requests handling methods. 

  • Experience with Agile Lifecycle Management tools such as Jira, Jira Align, or similar. 

  • 8+ years of related experience with a bachelor's degree in Software Engineering, business management, or related disciplines; or equivalent experience. 

  • Experience with directly leading teams with a high level of individual leadership. 

  • Certified Product Owner certification such as SAFe Product Owner/Product Manager (POPM). 

 #LI-WR1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability,marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws.This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.